Privacy Notice And Terms Of Use

Contents

Privacy Notice

Terms of Use

Last updated: 2025.12.19

DISCLAIMER: This document has been prepared for informational purposes and represents a good faith effort to comply with applicable U.S. federal and state laws. However, it should not be construed as legal advice. Legal requirements vary by jurisdiction and change over time. SII Software Solutions LLC strongly recommends that this document be reviewed by a licensed attorney in the relevant jurisdiction(s) prior to publication or use. Neither this document nor the trust placed in it creates an attorney-client relationship.

Privacy Notice

1. Scope

This Privacy Notice ("Notice") explains how SII Software Solutions LLC ("SII", "we", "us", "our") collects, uses, shares, retains, and protects information obtained through our public website located at [insert URL] (the "Site"). This Notice applies to all visitors and users of the Site, including those who submit information through public web forms.

This Notice applies only to information collected through the Site. It does not apply to: (a) SII's internal systems, networks, or employee data; (b) infrastructure, platforms, or customer data governed by separate agreements; (c) information collected offline or through other channels; or (d) third-party websites linked from the Site.

2. Information We Collect

We may collect the following categories of personal information:

2.1 Information You Provide

When you fill out forms on the Site (such as "Request a Demo" or "Contact Us"), you may voluntarily provide:

  • Contact Information: Full name, email address, phone number
  • Professional Information: Company Name, Job Title, Industry Sector
  • Optional Details: Product interests, business challenges, preferred date/time for demo, or other information you choose to share

2.2 Information Collected Automatically

When you access the Site, we may automatically collect:

  • Technical Information: IP address, browser type and version, operating system, device identifiers, referring/exit pages, and clickstream data
  • Usage Data: Pages viewed, time on pages, links clicked, and other browsing patterns
  • Location Data: General geographic location inferred from IP address

3. How We Use Your Information

We use the information we collect for the following business purposes:

  • Service Delivery and Communication: To respond to your inquiries, schedule and conduct product demonstrations, provide customer support, and communicate with us about services you have requested
  • Business Development: To conduct individualized follow-ups related to your request for a demo or consultation, including one-to-one communications about our products and services that may be of interest to you based on your expressed needs
  • Site Operation and Security: To operate, maintain, and secure the Site; detect, prevent, and investigate incidents of security, fraud, abuse, and unauthorized access; enforce our Terms of Use; and comply with legal obligations
  • Analysis and Improvement: To analyze the use of the Site, understand user preferences, measure the performance of the Site, and improve the content, functionality, and user experience of the Site
  • Legal Compliance: To comply with applicable laws, regulations, legal process, or governmental requests.

Marketing Limitations: We do not send recurring marketing emails, newsletters, or promotional materials based solely on a request for a demonstration or visit to the Site, unless you opt-in to receive such communications separately. We do not use your information for cross-context behavioral advertising (retargeting) without your consent.

Automated Decision Making: We do not make automated decisions that produce legal or similar effects based solely on information collected through the Site.

4. How We Share Your Information

We do not sell personal information. We do not share personal information for cross-context behavioral advertising (retargeting). We may disclose your information in the following limited circumstances:

4.1 Internal Sharing

Information submitted through forms on the Site is shared internally as necessary with authorized personnel, including:

  • Sales Team (main recipients via sales@siisoftwaresolutions.com)
  • Finance and Administrative Staff for Coordination Purposes
  • Executive Leadership for Supervision
  • Access is limited under a principle of least privilege.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

  • Email and form submission services (e.g., EmailJS)
  • Web analytics providers (e.g., Google Analytics via Google Tag Manager, when enabled)
  • Anti-bot and security services (e.g., Google reCAPTCHA or hCaptcha, if implemented)
  • Hosting and infrastructure providers.

These service providers are contractually obligated to use your information only for the specific services they provide to us and in compliance with applicable law.

4.3 Legal Requirements and Protection of Rights

We may disclose your information if required or permitted by law, including:

  • In response to lawful requests from public authorities, including law enforcement or national security requests
  • To comply with a subpoena, court order, or other valid legal process
  • To enforce our Terms of Use or other agreements
  • To protect the rights, property, or safety of SII, our users, or others
  • To detect, prevent, or address fraud, security, or technical issues

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or substantially all of our assets, your personal information may be transferred to the successor entity, subject to the terms of this Notice or a substantially similar privacy notice.

5. Anti-Bot and Form Security

To protect our forms from automated abuse and spam, we may implement anti-bot mechanisms such as Google reCAPTCHA or hCaptcha. If enabled, these services may collect technical information (such as IP address, browser type, and interaction data) to determine whether form submissions are legitimate. Use of these services is subject to their respective privacy policies and terms of service. We will update this Notice if such services are activated.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

  • Form Submissions: Retained for a minimum of one (1) year from submission for business development and recordkeeping purposes, or longer if required by a contractual relationship or legal obligation
  • Technical Records: Typically retained for ninety (90) days for security and operational purposes, unless longer retention is required for incident investigation or legal compliance
  • Analytics Data: Retained according to Google Analytics settings, typically between 14 and 26 months

After the applicable retention period, we securely delete or anonymize personal information in accordance with industry standards and applicable law.

7. Security Measures

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

  • Encryption: Data in transit is encrypted using industry-standard HTTPS/TLS protocols
  • Access Controls: Strict access controls and authentication mechanisms limit access to personal information as needed
  • Monitoring and Logging: Continuous monitoring and logging of system activity to detect and respond to security incidents
  • Vulnerability Management: Regular security assessments, vulnerability scanning, and patch management
  • Incident Response: Documented incident response procedures to address security breaches quickly.

No Warranty: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. This Notice does not constitute a certification or warranty of any specific safety standard.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights with respect to your personal information:

8.1 General Rights

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete personal information
  • Deletion: Request deletion of your personal information, subject to legal exceptions
  • Portability: Request a copy of your personal information in a structured, machine-readable format (where technically feasible)
  • Objection/Restriction: Object to or request restriction of certain processing activities
  • Withdraw Consent: Withdraw consent previously given, where the processing is based on consent

Response Time: Response Time: We will acknowledge receipt of your request via email within twenty-four (24) hours and respond substantially within the timeframes required by applicable law (typically 45 days for CCPA requests and 30 days for GDPR requests, with possible extensions). We may require verification of your identity before processing certain requests.

9. Children’s privacy

The Site is intended for a commercial and professional audience and is not directed to children under the age of 16 (or under the age of 13 in the United States). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a minor, we will delete it immediately. If you believe that we have collected information from a minor, please contact us immediately at legal@siisoftwaresolutions.com.

10. International Data Transfers

SII Software Solutions LLC is located in the United States. If you access the Site from outside the United States, your information will be transferred, stored, and processed in the United States and potentially in other countries where our service providers operate. These jurisdictions may have data protection laws that differ from those in your country.

11. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, legal requirements, or other operational, legal, or regulatory reasons. We will post the updated Notice on the Site and update the "Last Updated" date at the top of this document. Material changes will be communicated by prominent notice on the Site or by email when required by law. Your continued use of the Site after changes are posted constitutes acceptance of the updated Notice.

12. Contact Information

If you have questions, comments, or concerns about this Privacy Notice or our privacy practices, please contact us:

SII Software Solutions LLC

368 9th Ave, New York, NY 10001

Terms Of Use

1. Acceptance of Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you ("you" or "your") and SII Software Solutions LLC ("SII," "we," "us," "our") that governs your access to and use of SII's website located at [insert URL] (the "Site"). By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Notice. If you do not agree to these Terms, you must immediately stop using the Site.

Eligibility: You must be at least 18 years of age and have legal capacity to enter into a binding agreement to use the Site. By using the Site, you represent and warrant that you comply with these requirements.

2. Prohibited Uses

You agree not to engage in any of the following prohibited activities:

  • Unauthorized Access: Attempt to gain unauthorized access to any portion of the Site, our systems, networks, or any accounts, computer systems, or networks connected to the Site
  • Security Breaches: Probe, scan, or test the vulnerability of the Site or any network, or breach security or authentication measures
  • Interference: Interfere with or disrupt the integrity, operation, or performance of the Site, including denial-of-service attacks, malware, viruses, or other harmful code
  • Automated Access: Use any robot, spider, scraper, crawler, or other automated means to access the Site or extract data without our prior written permission
  • False Information: Providing false, misleading, or inaccurate information through Site forms or communications
  • Unlawful Conduct: Use the Site for any unlawful purpose, violate applicable laws or regulations, or infringe the rights of others
  • Impersonation: Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity
  • Harmful Content: Transmit or upload any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable

Violation of these prohibitions may result in immediate termination of your access to the Site and may subject you to civil and criminal liability.

3. Intellectual Property Rights

All content, materials, information, products, and services included on or available through the Site (collectively, "Content"), including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and the compilation of all Content, are the property of SII or its licensors and are protected by copyright laws,     U.S. and international trademarks, patents, trade secrets, and other intellectual property rights or proprietary rights.

The trademarks, service marks, and logos ("Marks") displayed on the Site are registered and unregistered trademarks of SII and others. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify any Content in any way without the prior written consent of SII, except as expressly permitted in these Terms.

4. Miscellaneous

4.1 Entire Agreement and Integration

These Terms, together with the Privacy Notice and any other policies or guidelines posted on the Site, constitute the entire agreement between you and SII with respect to your use of the Site and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, with respect to the Site.

4.2 Amendments and Modifications

SII reserves the right to modify, amend, or update these Terms at any time, in its sole discretion, by posting the revised Terms on the Site and updating the "Last Updated" date. Material changes will be communicated by prominent notice on the Site or by email where appropriate. Your continued use of the Site following the posting of the revised Terms constitutes your acceptance of such changes. If you do not agree to the modified Terms, you must stop using the Site.

4.3 Notifications

All notices, requests, consents, claims, demands, waivers, and other communications under these Terms must be in writing and addressed to SII at legal@siisoftwaresolutions.com or at the physical address listed in Section 5 below. Notices to you may be sent to the email address you provide through the Site or posted on the Site.

4.4 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

5. Contact Information

For questions, comments, or concerns about these Terms of Use, please contact us:

SII Software Solutions LLC

368 9th Ave, New York, NY 10001

BY USING THIS SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE AND THE PRIVACY NOTICE.